Support & contact
We read every email, and a person who makes the games answers it.
For help with any of our games, purchases, privacy or your data, and for business enquiries:
support@roguefusegames.comWhen you write
- Name the game, and tell us your phone model and Android version.
- For a purchase, include the order number from your Google Play receipt (it starts with GPA.). Never send us card details or passwords.
- For a bug, say what you were doing when it happened. A screenshot helps.
Our games
Stormchaser
- Your progress is saved only on your phone. There's no account, so uninstalling the game or clearing its storage deletes it, and we can't restore it.
- To change your ad privacy choices, open Setup ▸ Privacy in the game.
- Bought something that didn't arrive? Use Restore purchases in the game's Store or Setup. Refunds go through Google Play.
Crater Tanks
- Offline progress and settings stay on your phone. Online play uses a guest account (commander name, progress, scores); signing in with Google or Facebook is optional.
- To delete your online account and everything linked to it, open Settings ▸ Delete account in the game, or email us.
- Bought something that didn't arrive? Use Restore purchases in the game's Store. Refunds go through Google Play.
Email support@cratertanks.com
Project Heist
- Project Heist is still in development. Its privacy policy and terms will be published here before it launches.
Refunds
Purchases in our games are made through Google Play, so refunds follow Google Play's refund policy. You can request one from your Google Play order history. If something you bought didn't arrive, try Restore purchases in the game first, then email us.
Privacy requests
To ask what data we hold about you, or to have it corrected or deleted, email us from any address and name the game. Each game's privacy policy explains what it collects and how to delete it yourself.